International Orders FAQ

International Orders FAQ

Destination
Delivery Promise
Singapore 6- 11 Business Days
Taiwan 2 - 8 Business Days
Hong Kong 2 - 8 Business Days
United States 6 - 15 Business Days 
United Kingdom 6 - 15 Business Days
Australia 6 - 15 Business Days
Canada 6 - 15 Business Days
Germany 6 - 15 Business Days
Indonesia 6 - 15 Business Days
Italy 6 - 15 Business Days
Thailand 6 - 15 Business Days
Greece 6 - 15 Business Days
Other country 6 - 15 Business Days

 

How much does international shipping cost?

International shipping is calculated based on a number of factors including the desired shipping speed, the number of items you are purchasing, the weight of the items, and the destination country. It will show the pricing on the checkout page.

 

Value Added Taxes & Other

  • Customs and import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel.
  • The customer must take full liability for any parcels returned to us due to unpaid customs charges. Postal charges, return shipment costs, customs charges and handling fees will all be deductible from any refund due.
  • For the international customer, items must be collected by themselves within 10 days to avoid the parcel destroyed when the items were UNDERLIVERY to the receiver. We will not taking responsibility for the destroyed. 

Unfortunately, we have no control over these charges, and cannot tell you what the cost might be, as customs policies and import duties vary widely from country to country. It might be a good idea to contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.

 

  • We are not offering free returns nor refunds for our items for the International Customer.
  • International Customer will bare the shipping costs/return shipping fees and another charge.

 

What is your return policy for international orders? ( Product all are Imitation Item, Please Carefully before you Place order ) 

By placing an order, customers deemed that they agree to the terms and conditions stated. Kindly remind, all the product we sold are Top Grade Imitation item.

For photo proof of products before delivery (take noted on the order), kindly ensure you input your mobile number and the chat messenger (Whatsapp ) after you have placed your order for us to contact you.

 

Customer service channel:
Facebook Messenger : http://m.me/Footwork.Outlet
Email : Footwork.nbcr@gmail.com
( Operation hours 9.30am - 6.00 pm daily)